When shipping internationally, the buyer is responsible for any customs, duties, or taxes that are set by your destination country.
From the date of delivery, buyers have 30 calendar days (except federal holidays in the United States) to check the object and contact customer service at firstname.lastname@example.org .or 972-5468686867 to request a return authorization.
When contacting us to initiate a refund, please include:
Detailed reason for return
Your order number and/or your PayPal order number.
Your phone number
If the item has arrived defective, you must attach images of a defective item and packaging. Close-up of the defect and images of the entire item.
Once we’ve reviewed your return request, we’ll send you an email with further instructions
Buyer is responsible for shipping and return fees, including shipping and shipping costs, insurance and so (door to door delivery) to our address is 5 Mazal Dagim St Old Jaffa Tel aviv 68036
Any returned item must be received in a state where it was when sent. Note that all returns will be checked upon authenticity and status. We reserve the right to reject any refund or deduct from refundable amounts for property damage.
If the refund is refunded, it will include the purchase price paid, less the charges to which the customer is responsible (as detailed above).
Refunds will be credited in accordance with the payment method for purchasing the item.
We can not honor a return request that is received more than two calendar days after it is received by the customer.
For inquiries, contact our customer service at email@example.com or 972-546868687 with any questions regarding your refund status.
Upon receipt of your order, you are requested to keep all shipping paper, and packing and shipping documents for your records. Be aware of any status, incompatibility, or damage issues. Take photos and close-up videos of the entire item.
Every customer is important and we will try to do everything to his satisfaction